Shipping policy
Shipping Policy
Thank you for shopping with Coloody.
We aim to process and ship your order as quickly as possible.
Processing Time
Orders are usually processed within [1–3] business days after payment is confirmed. During busy periods, processing may take a little longer.
Shipping Time
Estimated delivery times:
- US: [7–12] business days
- UK: [6–10] business days
- EU: [7–12] business days
- Canada: [8–15] business days
- Australia / New Zealand: [8–15] business days
- Other countries: [10–20] business days
Shipping times are estimates and may be affected by customs, carrier delays, weather, or peak seasons.
Shipping Cost
Shipping fees are calculated at checkout.
We may offer free shipping on orders over [$69.9].
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Customs & Duties
International orders may be subject to customs duties or import taxes. These charges are the customer’s responsibility.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for packages sent to an incorrect address provided at checkout.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at [yunnitech@hotmail.com] and we will do our best to assist.
Damaged Items
If your item arrives damaged, contact us within [48 hours / 7 days] with your order number and photos of the item and packaging.
Contact
For any shipping questions, please email us at [yunnitech@hotmail.com].